PRE-PAY & HOLDING PROGRAM AND POLICIES
Our prepay and holding program allows customers to pay for and reserve hanging baskets, planters and full flats to be cared for, at no extra cost, until pick up dates listed below. Full flats must be the same size and variety of plant material. The watering needs of different plants species do not allow for mixed plant varieties within the same flat.

PICK UP DATES
To avoid maintenance fees, Bloomer's encourages customers to pick up prepaid and reserved merchandise by these days:

Hanging Baskets - The Friday before Mother's Day. Although we offer a one week grace period, maintenance fees will be assessed beginning the Saturday after Mother's Day and every Saturday thereafter until merchandise is picked up. Customers are responsible for assessed fees on prepaid or reserved merchandise not picked up, regardless of circumstances.

Planters and Full (same species) Flats - On Monday, Memorial Day. Maintenance fees begin the Saturday after Memorial Day and every Saturday thereafter until merchandise is picked up. Customers are responsible for assessed fees on prepaid or reserved merchandise not picked up, regardless of circumstances.

MAINTENANCE FEES
Merchandise left in the greenhouses past pick up dates specified above will be charged a maintenance fee of $5.00 per hanging basket, planter or full flat - per week. This charge is assessed every Saturday after pick up dates expire. Customers with prepaid merchandise agree to and are responsible for the maintenance fee incurred after pick up dates have expired regardless of circumstances.

Example: 3 hanging baskets are left in greenhouse 2 weeks after final grace period date (Saturday after Mother's Day). Customer will be charged a $30 maintenance fee.

At Bloomer's we work hard to provide remarkable customer service. Our prepay and holding program helps ensure you receive the best possible merchandise by specified pick up dates. However, because the volume of visitors to Bloomer's significantly increases after the pick up dates, it becomes difficult to control and police every aspect of uncollected reserved merchandise. Remaining reserved products run the risk of having their sold tags removed, crop loss or even disappearing. If prepaid or reserved merchandise happens to disappear for unknown reasons, we will give you a full refund. Please keep your receipts!

GIFT CARDS
Are you looking for a special gift? We offer a wonderful assortment of unique gift items. We’ve been told time and again from gift card recipients how much they love the “guilt free” shopping! Bloomer’s Gift Cards also make a nice memorial gift. Give us a call, email us, or stop by during the season. We are happy to mail a gift card to you, even during the winter.

TREE AND SHRUB WARANTY
Trees and Shrubs are guaranteed to be healthy and winter hardy. We offer a one year guarantee from the date of purchase.

Neglect, abuse, or animal or insect damage will VOID the Warranty. To get your replacement you must bring in your receipt and the tree or shrub that needs replacing.